Seller, support and grievances

Artzy's Studio operates from Ground Floor, Preetishilp Building, Lane No. 3, Plot No. 22, Prashant Society, Paud Road, Kothrud, Pune, Maharashtra 411038, India.

Email: artzysstudio@gmail.com
Phone and WhatsApp: +91 91586 80722
Grievance contact: Artzy’s Studio customer support at the address, email and phone above. Include your order or enquiry reference.

Where we deliver

We accept delivery requests within India where a suitable courier is available. Serviceability is checked by PIN code. Remote, restricted, fragile, oversized or high-risk destinations may require a different arrangement or studio confirmation.

Processing and dispatch

Ready-stock products are prepared after payment and stock verification. Personalised, made-to-order, original and commissioned work begins only after the studio confirms the brief, proof, price and production schedule.

Processing or production time is separate from courier transit time.
An estimated date is not a guaranteed delivery date.
We will contact you if stock, approval, weather, courier service or another exceptional issue changes the estimate.

Complimentary shipping above ₹1,499

Complimentary standard shipping applies when the eligible merchandise subtotal after discounts is ₹1,499 or more and checkout confirms the offer. It applies to eligible retail deliveries within India.

Oversized, unusually fragile, urgent, remote-area, bulk, corporate or specially commissioned orders may be excluded.
Express, urgent and special-handling upgrades remain chargeable.
Any exception is shown or confirmed before payment.

Charges, tracking and delivery

Below the threshold, shipping is calculated or confirmed using the items, packaging and PIN code. Tracking is shared when available. A failed delivery caused by an incorrect address, repeated unavailability or refusal may require a new delivery charge.

Damage or missing parcel

Photograph the unopened parcel, label, outer packaging and item if it arrives damaged or incomplete. Keep all packaging and contact the studio promptly so the courier claim can be assessed.

Last updated

4 September 2026. Shipping terms shown at checkout or in a studio quotation take priority for that order.